Image CAPTCHA
Enter the characters shown in the image.

DHS Implements Online Case Inquiry System

You are here

 

DHS announced an online case inquiry system using form DHS-7001. The new system allows the inquirer to explain case problems including overdue processing.

 

USCIS announced a new online system for submitting inquiries on problem cases to the Office of the Ombudsman.  The new online system allows the petitioner, applicant, or attorney to submit an inquiry on problem cases including those that are beyond normal processing times.  The online system also allows the inquirer to upload documents to assist DHS in its efforts to identify the problem.

The new online form is identified Form DHS-7001 and can be accessed at the DHS inquiry site here.  USCIS also redesigned the DHS.gov ombudsman webpage adding information and improving navigation.  You can reach the ombudsman web page here.

While ombudsman help was available in the past, DHS's recent announcement confirms that it now requires parties making written case inquiries to use Form DHS-7001.  The ability to inquire online including uploading documents is expected to speed problem case inquiries and also presage USCIS's coming move to allow document uploads for e-filed petitions.

Related Subjects: 
 
 

Call us at 408.797.0000

Call us at 408.797.0000

Call us for a consultation at 408.797.0000. We offer expert services and proven experience with complex issues that others can overlook.

Save this page

 

Who's Online

 
There are currently 0 users and 15 guests online.

visit us at:

  1999 S. Bascom Avenue, Suite 797
    San José, CA 95008
 (408) 797-0000

  200 Washington St., Suite 208
    Santa Cruz, CA 95060
 (831) 245-0000

The Olender Pro Bono Project

We represent some clients who have compelling cases and little money at no charge. Sean received the Benito Juarez human rights award in 2008 and the ALRP Volunteer Award in 2012 for taking more than 10 pro bono cases in 12 months. We need volunteers. E-mail Debbie to volunteer.

Change Your Address at DHS!

If you are not a US citizen, you must change your address with DHS within 10 days of moving or face deportation. Click Here.